Falls Church - Emergency Communications Technician

Job Overview

Department Falls Church Police Department
TypeEntry Level
Certified
Dispatcher
Job TitleEmergency Communications Technician
Salary$46,167
Deadline Dec 30, 2022 11:59 PM Eastern
Registration Fee$35.00
ContactFCPDhiring@fallschurchva.gov
Location Falls Church, VA
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Job Announcement

FALLS CHURCH POLICE DEPARTMENT

NOW HIRING 

EMERGENCY COMMUNICATIONS TECHNICIAN

The City of Falls Church is seeking a qualified applicant for the position of Emergency Communications Technician. The primary duties of this position are to act as a police dispatcher and call-taker for both emergency and non-emergency lines. Our dispatchers are responsible for communicating information between officers and citizens using radios, telephones, and various computer programs and equipment. Applicants must exhibit strong customer service skills, be able to work efficiently on computer-based applications, have good organizational skills, and the ability to work in a stressful environment while maintaining good judgment following policy and procedures. The applicant will have the ability to use their problem-solving skills to generate a favorable outcome to many of the challenges that arise while performing the duties of this position. The applicant must also be willing to work a variety of shifts, to include nights, weekends, holidays, and overtime.

The City of Falls Church Police Department is comprised of approximately 34 sworn law enforcement officers, 6 civilian Emergency Communication Technicians, 5 civilian administrative employees, and numerous volunteer and part-time employees. As a smaller department, its greatest strength is in the close-working cooperation of its multiple divisions, which include Uniform Patrol, Criminal Investigations, Emergency Communications, Animal Control, Parking Enforcement, and Records. The City of Falls Church is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, gender, sexual orientation, age, or disability.

Minimum Requirements:

  • - Graduation from high school or GED Certificate
  • - General knowledge of the geography of the city and the region
  • - Demonstrate ability to learn and retain knowledge of telecommunications procedures and techniques and to deal with the public under stressful conditions
  • - Certification as a communications officer within one year of employment
  • - Certification as a VCIN operator within 6 months of employment 
  • - An equivalent combination of training and experience may be considered.

 

Benefits:

  • - Health, Dental and life Insurance
  • - Pension Plans
  • -Flexible Spending Account
  • -Deferred Compensation
  • -Workers’ Compensation
  • -Employee Assistance Program
  • -Sick Leave Bank
  • -Tuition Assistance Program
  • -Credit Union
  • -College Savings Plans
  • -Free Parking
  • -Night Shift Differential

The Falls Church Police Department is an Equal Opportunity Employer. 

Please direct questions regarding this position to FCPDhiring@fallschurchva.gov


Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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